Who we are
Fred's Climate Control is a heating and air conditioning company located at 6714 Meadowview Ave, North Bergen, NJ 07047. This policy explains how we handle the information you share on fredsclimate.com.
What we collect
When you fill out the estimate form or use our chat assistant, we collect the information you give us: your name, phone, email, address, the service you need, your message and any photos or videos you attach. Our hosting provider may also record basic technical data such as your IP address to protect the site from abuse.
How we use it
We use your information only to answer your request, prepare your estimate, schedule service and keep a record of the work we do for you. We do not sell or rent your information.
Chat assistant
Our 24/7 chat assistant is powered by artificial intelligence (Anthropic's Claude). Messages you write in the chat are processed by this provider to generate answers. Please don't share sensitive information such as payment details in the chat. The assistant can make mistakes; Fred will confirm all details with you.
Service providers
We use trusted providers to run this website and our customer system (website hosting, secure file storage and email). They process information only on our behalf.
Your choices
You can ask us to see, correct or delete your information at any time by calling 973-393-8027 or writing to fredsclimate@gmail.com.
Contact
Questions about this policy? Call 973-393-8027 or email fredsclimate@gmail.com.